Privacy Policy

Effective Date: 9/13/2025

At Wicked Obscura LLC, your privacy is treated with respect. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase products, subscribe to our mailing list, or participate in events.

By using this site, you consent to the practices described in this Policy. We may update this Policy from time to time, and the latest version will always be available here.

1. Information We Collect

We collect personal information in the following ways:

a) Information You Provide

Name and email address when you subscribe to our newsletter or event updates
Name, email, billing/shipping details, and payment information when you purchase a product
Communications you send directly to us (email, contact forms, event sign-ups)

b) Information Collected Automatically

IP address, browser type, operating system
Location data (approximate, based on IP)
Pages viewed and site usage (via Google Analytics)

c) Payment Information
Payments are processed securely through Stripe, PayPal, or Squarespace Payments. We do not store or have access to your full credit card details.

2. How We Use Your Information

We use personal data only when legally permitted and for purposes such as:

Processing and fulfilling your orders
Managing subscriptions and sending newsletters
Internal record-keeping and improving our products/services
Sending promotional emails or special offers (if you opted in)
Contacting you for feedback or market research
Meeting legal, accounting, or tax obligations

We will not use your data in ways that override your rights or reasonable expectations.

3. How Long We Keep Information

Orders: By law, we must keep order details (including contact and transaction data) for 7 years for tax and accounting purposes.
Mailing List: Your email address is retained until you unsubscribe or request deletion.
Other Data: Retained only as long as necessary for the purpose collected.

4. Sharing Your Data

We never sell or rent your personal data. We may share it with:

Service Providers: such as payment processors (Stripe, PayPal), Squarespace, email platforms, and postal carriers, to complete your orders.
Legal Compliance: when required to comply with law, protect our rights, or prevent fraud.
Analytics Providers: such as Google Analytics, to better understand site performance.

5. Cookies & Tracking

We use cookies and similar technologies to operate our website, improve functionality, and personalize your experience.

Types of cookies we use:

Session cookies (temporary, deleted when you close your browser)
Persistent cookies (stored until they expire or you delete them)

Cookies allow us to:

Track site usage and prevent fraud
Recognize returning visitors
Store preferences and improve experience

You can disable cookies in your browser settings. Note that some features of the site may not function properly if cookies are blocked.

We use Google Analytics to track and report website usage. For details, see Google’s Privacy Policy: https://www.google.com/privacypolicy.html.

6. Your Rights

You have the right to:

Request a copy of the personal information we hold about you
Request corrections or deletion of your data (“right to be forgotten”)
Withdraw consent to marketing at any time by clicking “unsubscribe” or emailing hello@wickedobscura.com
File a complaint with the FTC or your local authority if you believe your data is mishandled (we encourage you to contact us first so we can resolve issues directly)

7. Security

We take reasonable precautions to protect your information. Data is stored on password-protected, firewall-secured servers. Payment details are encrypted via SSL and handled under PCI-DSS standards by our processors. While no method is 100% secure, we follow industry best practices to protect your information.

8. Third-Party Websites

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal data.